iPhone Charging Port Repair | Fixed at Your Door

Is this your problem?

Signs your charging port needs repairing

Charging port problems are one of the most common iPhone repairs we carry out. Here are the most frequent symptoms our customers describe.

🔌

iPhone won't charge at all

You plug in the cable and nothing happens. No charging animation, no response. The phone may appear completely dead even if the battery has charge remaining. This is the most urgent charging port symptom.

📐

Only charges at a certain angle

You have to hold the cable at a specific angle or prop the phone up to keep it charging. This is a classic sign of a worn or damaged dock connector that has lost a reliable connection with the cable.

🔁

Charges intermittently

The phone starts and stops charging on its own, or the charging percentage goes up and down unpredictably. Inconsistent charging is a strong indicator that the port is damaged or worn internally.

😮

Cable feels loose or falls out

The charging cable no longer clips in firmly and falls out with the slightest movement. The retention clips inside the dock connector have worn away, meaning the cable cannot maintain a proper connection.

💻

iPhone not recognised by computer

Your iPhone no longer shows up in iTunes or Finder when connected via cable. This indicates a dock connector fault affecting data transfer as well as charging — both functions share the same port.

🐢

Charges very slowly

The phone charges, but much slower than it used to. What once took an hour now takes several. A partially damaged dock connector can still pass some current but not enough to charge at normal speed.

Don't assume the worst

Your iPhone looks completely dead. It might just be the port.

📱

A dead-looking iPhone is not necessarily a dead iPhone

Many customers contact us convinced their iPhone has died completely — blank screen, no response, nothing. In a significant number of cases, the culprit is a faulty charging port. If the phone has not been able to charge for long enough, the battery will fully drain and the phone will appear completely unresponsive. Once a new dock connector is fitted and the phone takes a charge, it powers back on. If your iPhone has gone completely dead, a charging port repair is absolutely worth trying before writing the phone off. Get in touch and we will advise honestly on whether it is worth attempting.

Charging port repair prices

Transparent pricing: no hidden fees

All charging port repairs use premium quality dock connectors and come with a one year warranty. We come to you anywhere across Kent. The price you see is the price you pay.

iPhone Model	Charging Port Repair Price
iPhone 5, 6, 7, 8, SE and all Plus models	£50
iPhone X and above — all models including 11, 12, 13, 14, 15 and 16 series	£70
Not sure of your model? WhatsApp us and we will confirm your price straight away.

All prices include parts, labour and a one year warranty. We come to you anywhere across Kent. No call-out charge. No fix no fee.

The honest comparison

Why not just go to Apple?

Apple will repair your charging port. But the cost, the wait and the inconvenience are very different from what we offer.

🍎 Apple / Apple Store

💸Apple out of warranty charging port repair costs significantly more than our prices. Our repairs start at £50.

⏳You need to book days in advance, travel to the store, leave your phone for hours or overnight, then travel back to collect it.

🚗The nearest Apple Store to most of Kent is Bluewater. A significant journey from Folkestone, Maidstone, Dover or Canterbury.

😤A day or more without your phone. No flexibility and no personal service.

✅ iPhone Repair Experts

💷Charging port repairs from £50 with premium parts and a one year warranty. You are told the exact price before we start.

⚡Same day service in most cases. Done in around 30 minutes in our vehicle parked outside your front door. You never hand your phone over.

🏠We come to you anywhere across Kent. You never need to travel, park, wait or go without your phone.

🛡️No fix no fee. A real person you can WhatsApp directly. Local, accountable and on your doorstep.

Know your connector

Lightning port or USB-C port?

iPhone 14 and below use a Lightning connector. iPhone 15 and above use USB-C. We repair both. Here is how to tell which one your iPhone has.

⚡ Lightning port

iPhone 5, 6, 7, 8, SE, X, XR, XS, XS Max, 11, 12, 13, 14 and all Plus and Pro models up to iPhone 14 Pro Max

•Oval shaped connector, narrower than USB-C

•Apple's proprietary connector used from 2012 to 2023

•Compatible with Lightning cables and MagSafe chargers

•We carry replacement Lightning dock connectors for all models

🔌 USB-C port

iPhone 15, 15 Plus, 15 Pro, 15 Pro Max, iPhone 16, 16 Plus, 16 Pro, 16 Pro Max

•Rounded rectangular connector, wider than Lightning

•Industry standard connector introduced on iPhone 15 in 2023

•Compatible with USB-C cables and chargers

•We carry replacement USB-C dock connectors for all current models

Simple process

Your charging port fixed in four steps

1

Describe the Problem

Tell us your iPhone model, what is happening when you try to charge, and your location in Kent. Takes two minutes.

2

Get Your Price

We come back to you with a clear, fixed price. No obligation to proceed. No surprises.

3

Pick a Time

We work around your schedule. Same day appointments available. Evenings and weekends available.

4

Back to Charging

Your technician arrives and repairs the charging port in our vehicle outside your door. Done in around 30 minutes.

What causes charging port damage

Why do charging ports fail?

Understanding what causes the problem can help prevent it happening again after your repair.

🔄

Everyday wear and tear

Every time you plug and unplug your charger, the dock connector experiences mechanical stress. Over thousands of insertions the internal pins and retention clips wear down, eventually causing a poor or failed connection.

💧

Moisture and water damage

Even small amounts of moisture entering the port can cause corrosion on the internal contacts over time. This is particularly common in phones used outdoors or carried in pockets during exercise.

⚡

Cheap or damaged cables

Low quality or damaged cables can cause excess friction and stress on the dock connector. Cables that are kinked or frayed near the connector end are particularly damaging to the port over time.

💥

Physical damage

Dropping the phone while a cable is connected, or catching the cable on something, can bend or break the internal pins inside the port. Even a single incident can cause immediate charging failure.

🌡️

Heat and temperature extremes

Leaving your phone in a hot car or using it in extreme cold can affect the port over time. Temperature cycling causes the materials inside the connector to expand and contract, which can weaken connections.

⏰

Age

Charging ports simply wear out over time. If your iPhone is three or more years old and charging is becoming unreliable, the dock connector has likely reached the end of its useful life and a replacement will restore full function.

Where we work

iPhone charging port repair across Kent

We cover all of Kent. Wherever you are, we come to you. Not sure if we cover your area? Just ask.

📍 Maidstone

📍 Folkestone

📍 Dover

📍 Canterbury

📍 Ashford

📍 Tonbridge

📍 Tunbridge Wells

📍 Sittingbourne

📍 Faversham

📍 Deal

📍 Sandwich

📍 + many more areas

Questions answered

iPhone charging port repair: frequently asked questions

Yes. If your iPhone has a faulty charging port it cannot charge, and if the battery has fully drained the phone will appear completely unresponsive. In many cases, fitting a new dock connector and allowing the phone to take some charge will bring it back to life. Get in touch and we will advise honestly on whether a charging port repair is worth attempting.

Try a different cable and a different charger first. If the phone charges fine with a different cable, the cable is at fault rather than the port. If it still won't charge with a known working cable and charger, the port is the likely cause. If you are unsure, get in touch and we will help you diagnose the problem before you commit to a repair.

Yes, we repair both. iPhone 14 and below use a Lightning connector. iPhone 15 and above use USB-C. We carry replacement dock connectors for both types and for all iPhone models currently in use.

Most charging port repairs take around 30 minutes from when we start. We carry out the repair in our vehicle parked outside your address. You do not need to go anywhere or be without your phone for long.

No. There is no call-out charge. You only pay if we successfully complete the repair. If we cannot fix the charging port for any reason, you pay nothing.

Every charging port repair comes with a full one year warranty on parts and labour. If anything goes wrong with our work within that period, we will fix it free of charge.

Yes, almost certainly. Wireless charging and wired charging are handled by different components in the phone. If your iPhone charges on a MagSafe or Qi pad but not through the cable, the dock connector is the likely cause.

In most cases yes. Get in touch and we will confirm availability for your area. Evening and weekend appointments are available. We work around your schedule.

Get in touch

Get a free charging port repair quote

Two ways to get in touch. Pick whichever suits you. We respond fast.

📍 Serving all of Kent

✅ No fix no fee

⚡ Same day service

🏆 1 year warranty

💬 Chat on WhatsApp

The fastest way to get a charging port repair quote. Message us your iPhone model and describe the charging problem and we will come back to you straight away.

WhatsApp Us Now

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✅

Message sent!

Thanks for getting in touch. We will come back to you shortly with your charging port repair quote.

📱 You will receive a text from us as soon as we are available to talk through your repair.

Your name *

Phone number *

iPhone model *

Your postcode *

Describe the charging problem *

iPhone Not Charging?Fixed at Your Door. Today.